Shipping Policy

This Shipping Policy standardizes all global logistics distribution rules and order delivery processes of the official website, covering all links of order processing, pre-shipping inspection, packaging and delivery, global transportation, and logistics after-sales. We are committed to providing standardized, transparent, stable, and zero-cost global shipping services for all global users, eliminating regional service differences and hidden shipping costs in cross-border transactions. All shipping rules are applicable to all user regions in the world, ensuring that every customer can enjoy consistent, fair, and reliable logistics services.

All orders on this website enjoy a permanent free worldwide shipping service with no minimum purchase limit. No matter the order amount, product quantity, and user region, we will fully bear all global shipping fees and logistics handling fees, and there will be no additional checkout shipping fees, regional surcharges, and hidden service fees. All website transactions are uniformly settled in US dollars, with transparent total order amount, allowing global users to clearly know the actual consumption cost without any variable logistics expenses.

We implement a strict and standardized order processing mechanism for all paid orders. After the user completes the payment confirmation, our professional fulfillment team will carry out systematic order review, product quality inspection, safety packaging, and logistics docking work within 1 to 3 business days. All wearable recording devices, magnetic clip recording equipment, recording bracelets, and recording card products will be strictly inspected before shipment to ensure that the products are intact, functional, free of quality defects, and equipped with complete accessories, so as to ensure that the products received by users meet official quality standards.

We adopt a unified global delivery time standard for all cross-border orders, with an estimated delivery cycle of 6 to 12 business days for all regions of the world. We do not set separate domestic and foreign distribution standards, nor do we provide any form of expedited delivery service. After the order is successfully shipped, the system will automatically generate an official tracking number and send it to the user’s reserved email address. Users can query the real-time transportation status, transit node information, and delivery progress of the package through the official logistics tracking channel at any time.

In the process of global cross-border transportation, packages may face uncontrollable objective factors, including but not limited to local customs routine inspection, customs clearance delay, regional logistics suspension, public holiday shutdown, extreme weather impact, and third-party logistics system abnormalities. All delivery delays and package state changes caused by objective external factors are beyond our manual control, and we will not bear the liability for losses caused by such uncontrollable factors.

Users are responsible for actively understanding and abiding by the local import laws, customs policies, tax standards, and trade regulations of their resident country or region, and shall bear all import duties, tariffs, and related procedural fees that may be incurred during customs clearance. Our team will actively track the logistics status of all orders, provide official logistics proof and necessary assistance for abnormal logistics problems such as package loss and transportation damage within the scope of official policies, and try our best to solve logistics-related problems for global users and ensure a smooth shopping experience.